Terms of Use

These are the terms of use for the North Star Nurse Delegation staff platform. In these terms, we, us, and the agency mean North Star Nurse Delegation, LLC, an Oregon limited liability company. You means the staff member signing in.

By signing in to the platform, you agree to these terms. If you do not agree, do not sign in — talk to your administrator instead.

Only authorized members of North Star's workforce: nurses, administrators, and the owner. Owner & counsel: confirm whether administrator-approved contractors will ever use the platform — if so, they should be added here. Clients and families never sign in. There is no public access and no self-service sign-up.

One person, one account. Your account is yours alone. Never share your credentials, never sign in as someone else, and never let anyone work under your name. The audit trail records every action under the signed-in account, and clinical documentation depends on that being accurate.

Use only the access your role gives you. If your role or duties change, tell your administrator so your access can change with them.

An administrator creates every account. There is no self-service registration.

You sign in with your Microsoft work account (Microsoft Entra ID). We never see or store your password — sign-in happens with Microsoft, and Microsoft tells us it succeeded. Sign-in rules — for example, whether multi-factor authentication is required — are set in the agency's Microsoft 365 tenant.

If you suspect your account is compromised — a password you think has leaked, a lost or stolen device, a sign-in you do not recognize — report it immediately to your administrator and to info@nsndelegation.com. Do not wait until your next shift.

Keep the devices you use for work reasonably secure: lock the screen when you step away, and do not stay signed in on a device other people use.

The platform is for clinical documentation and delegation management in the agency's RN delegation and Long Term Care Community Nursing practice: visit notes, delegations, client records, scheduling, hours, and the administrative work around them.

What you document here is the clinical record. Records are never hard-deleted in the ordinary course of business. If something needs correcting, you correct it with an addendum — the original stays, and the audit trail shows the change.

The platform does not change your professional duties. Your documentation obligations under your license and Oregon nursing law are yours, not the software's. The platform is a tool for meeting those duties, not a substitute for them.

Where the owner has enabled AI drafting features, they produce drafts only. A nurse reviews every AI draft before anything is kept, and the nurse who signs a record is responsible for its content.

The platform is not for personal use, and it is not a medical device — it does not make clinical decisions. You do.

The Acceptable Use Policy is part of these terms. Breaking it breaks these terms. In short, it asks you to:

• Use the platform only for agency work.
• Open only the records you need for the work in front of you. Opening a record you have no work reason to open is misuse, even if the platform lets you.
• Keep client information inside the platform and the agency's approved tools — never in personal email, personal storage, or screenshots on a personal device.
• Never try to bypass, probe, or disable the platform's security or the audit trail.

Read the full Acceptable Use Policy. It governs the details; these terms govern the relationship. If this summary and the full policy ever differ, the full policy controls.

No. Every sign-in, every record you open, and every change you make is recorded in an append-only audit trail. We monitor and audit platform use for security, quality, compliance, and other lawful purposes.

You should have no expectation of privacy in anything you do on the platform.

Audit records may be reviewed by administrators and may be shared with regulators, Medicaid program auditors, or in legal proceedings when the law requires it.

This section is about your activity on the platform. What we collect about you as a staff member, and how we handle it, is described in the privacy policy. Client records are protected health information governed by HIPAA and Oregon law, not by the website privacy policy.

The platform — its software, design, text, and documentation — belongs to the agency or its licensors. Signing in gives you a limited, revocable permission to use it for your work. It gives you nothing more: no license to copy the software, extract its data in bulk, or reverse engineer it.

The records you create on the platform in the course of your work are the agency's business and clinical records, held subject to clients' rights under HIPAA and Oregon law. They are not yours to take. When your working relationship ends, you may not keep copies of client records or platform content.

We work to keep the platform available, but we do not promise uninterrupted or error-free service. Maintenance, outages, and problems at Microsoft or our hosting provider can make it unavailable. To the extent Oregon law allows, the platform is provided as is and as available, without warranties of any kind, express or implied.

Clinical judgment never depends on the platform being up. If the platform is unavailable, care and safety come first. Document on paper or as your administrator directs, and enter your records into the platform when it is back. Owner & counsel: confirm whether written downtime and paper-documentation procedures exist, and where staff find them — if they do, this paragraph should point to them. An outage never excuses unsafe care and never delays urgent action.

To the extent Oregon law allows, the agency is not liable to you for indirect, incidental, special, consequential, or punitive damages arising out of your use of the platform, or your inability to use it.

Owner & counsel: confirm liability cap approach with counsel — whether to cap direct damages, and at what amount

Some things these terms never limit:

• Liability for fraud, gross negligence, or willful misconduct.
• Your rights under employment law, wage-and-hour law, and workers' compensation.
• Either side's obligations under HIPAA and Oregon health-records law.
• Anything the law does not allow to be limited.

These terms are about the platform. They do not define your employment relationship — your employment or contractor agreement does that.

Access ends when your working relationship with the agency ends. An administrator disables the account when that happens. The records you created stay — they are part of the clinical record and the audit trail.

We may suspend or end your access early, without advance notice, if we suspect your account is compromised, while we investigate a concern, or if you misuse the platform or break these terms or the Acceptable Use Policy. Misuse can also carry professional-conduct consequences and, where the law requires, reports to regulators or law enforcement.

Ending access does not end the parts of these terms that should outlast it: your confidentiality obligations, the ownership provisions, the audit-trail and monitoring provisions, the liability provisions, and the governing-law provisions all survive.

Yes. When we change these terms, we will give you notice — a notice in the platform, an email to your work address, or both — and the notice will state the effective date. For significant changes we will give reasonable advance notice.

If you keep using the platform after the effective date, you accept the changed terms. If you do not agree with a change, stop signing in and talk to your administrator. Because platform use may be a condition of your role, that conversation matters — have it before the effective date if you can.

Oregon law governs these terms, without regard to its conflict-of-laws rules.

Any dispute about these terms or the platform will be heard in the state or federal courts sitting in Owner & counsel: county for venue — Multnomah?, Oregon, and both sides consent to those courts.

Nothing in this section takes away a right or forum that employment law gives you — for example, a wage claim, a workers' compensation claim, or a complaint to a government agency.

If you access the platform from the European Economic Area or the United Kingdom, the privacy policy describes the rights you have over your personal data there. Owner & counsel: confirm with counsel whether GDPR or UK GDPR applies at all — an Oregon agency serving Oregon clients almost certainly is not subject to them, and the conditional rights section lives in the privacy policy.

If a court finds any part of these terms unenforceable, that part is limited or removed to the minimum extent necessary, and the rest of the terms stay in force.

If we do not enforce a provision on one occasion, we are not giving it up — we can still enforce it later.

These terms sit alongside your employment or contractor agreement, your confidentiality agreement, and agency policies — including the Acceptable Use Policy and the privacy policy. They do not replace any of them.

For the platform itself, these terms and the Acceptable Use Policy are the whole agreement between you and the agency about platform use.

If these terms and your confidentiality agreement or your obligations under HIPAA point in different directions, the stricter obligation controls.

North Star Nurse Delegation, LLC — Portland metropolitan area, Oregon.

• Phone: 1-877-732-2631
• Email: info@nsndelegation.com
• Website: nsndelegation.com
• Legal notices by mail: Owner & counsel: registered mailing address for legal notices

To report a suspected account compromise, use the phone number or email above and tell your administrator — immediately, at any hour.